Policies and Terms and Conditions

Thank you for visiting our web site.

We accept PayPal, Visa, MC, Discover, and AMEX through the PayPal Shopping Cart

SECURE ORDERING during checkout process.

Please make sure you input your correct billing address for your credit card ( this is the address your credit card bill is sent to). If you want it shipped to a different address than the bill to address, please state reason under comments. We may have to call you to verify.

SHIPPING: All in-stock orders are shipped within 24-48 hrs. If an item is out of stock and is not expected within 48 hours, we will email you and give you a projected ship date. Please make sure you provide a correct shipping and email address on your order. We ship all orders UPS Ground. We process orders Monday through Friday. We do not process or ship orders on weekends or holidays. We get most orders out the next day. Orders should be received within 1-3 business days. All orders are charged a $1.50 handling fee that is built into the shipping charges.

DAMAGES/SHORTAGES: All shortages are to be reported within 24 hours of receipt. Please keep the original carton. Please report all damages within 24 hours so we may file claim with shipper. Email us at orders@energexnutrition.com.

RETURN POLICY: Since we are a wholesaler and sell at rock bottom prices, we cannot accept returns on opened merchandise. All un-opened merchandise can be returned within 10 days. Customer is responsible for all shipping charges on returns. All returns are subject to a 10% restocking fee. No returns on special orders.

CANCELLATION POLICY: Canceling Orders. Orders can be cancelled before they are shipped for a 10% processing fee. Orders that have been shipped can not be cancelled and must be returned by the customer for a 10% restocking fee. Filing a chargeback with your credit card company and receiving the package is a felony. We report all internet crime to the proper authorities and turns the person over for to our collection lawyers. Customers filing chargebacks are responsible for all fees incurred to collect the debt.

Privacy Policies

This policies tells you how we use personal information collected at this site. Please read this policies before using the site or submitting any personal information. By using the site, you are accepting the practices described in this policies. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the policies whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note, the privacy practices set forth in this policies are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Trademarks
All trademarks, service marks and trade names of Energex Nutrition used in the site are trademarks or registered trademarks of Energex Nutrition.

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Energex Nutrition disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Energex Nutrition does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Energex Nutrition does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Energex Nutrition shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Energex Nutrition has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Energex Nutrition product is mistakenly listed at an incorrect price, Energex Nutrition reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Energex Nutrition reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Energex Nutrition shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Energex Nutrition without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Commitment to Data Security
When shopping on our website, you will be using PayPal's secure payment center for paying for your items. Your credit card and/or bank account information is not provided to us. Information sent via PayPal is protected by SSL with an encryption key length of 128 bits (the highest level commercially available). Visit PayPal's security center for more info.

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information

If you have any questions, concerns, or comments about our policies you may contact us at info@energexnutrition.com.

We reserve the right to make changes to this policy. Any changes to this policy will be posted.